About HealthTAP

A trusted partner for better care and better performance

HealthTAP helps healthcare organizations and communities improve outcomes through human-centered process improvement, lean training, professional services, and technical assistance. We work alongside your team to clarify the problem, strengthen the process, and build the internal capability to sustain results.

Our purpose

Why HealthTAP exists

HealthTAP’s purpose is to empower healthcare organizations and communities to improve health outcomes.

Our Mission

Partner with healthcare professionals and communities to improve quality, performance, and capacity for innovation across the continuum of health through engaging, custom-tailored education, facilitation, coaching, and technical assistance

Our Vision

To be the preferred, trusted partner and resource for those seeking solutions to improve health, wellness, and healthcare delivery systems.

How we help

Human-centered improvement that builds capability

We focus on practical improvements that work in real environments. That means listening first, then mapping the current process, identifying constraints, and designing changes with the people closest to the work. Our goal is not just a better workflow, but a team that can repeat the improvement cycle with confidence.

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What we do

Services designed to meet you where you are

HealthTAP offers a range of support, from process improvement and lean training to professional services, training modules, and technical assistance related to quality reporting and performance programs. Engagements can be a focused workshop, a training pathway, or a longer partnership aligned to your goals and measures.

Healthcare Process Improvement

Process improvement services using lean methodologies and expert coaching to help healthcare organizations improve quality, reduce costs, and build internal continuous improvement capability.

Training and Certifications

Healthcare-focused certifications and 90-minute training modules designed to build improvement skills, enhance teamwork, and advance quality and operational performance.

Quality Assurance

Quality assurance services provide fee-based technical assistance to help healthcare organizations navigate quality payment programs and improve performance reporting and care processes.

Technical Solutions

Technical solutions support healthcare organizations with customized, Purdue-backed expert assistance and problem-solving services to address complex operational, strategy, and process challenges.